Where Care Meets Convenience
Non-Emergency Medical Transportation Has Never Been More Convenient
Grateful Community Systems is a dedicated organization focused on addressing the critical need for non-emergency medical transportation in Central Maine. Our mission is to ensure that all individuals, regardless of their circumstances, have access to essential medical services without the added burden of transportation challenges.
Healthcare can be challenging. Getting to your doctor shouldn't be.
Don’t miss your doctor’s appointment because you can’t find safe and reliable transportation. Grateful Community Systems is here to help!
Filling The Gap In Transportation Needs
Many residents in the state of Maine face barriers in accessing medical care due to inadequate transportation options. We aim to bridge that gap by providing reliable, affordable, and compassionate services tailored to the needs of our community.
Cost-Effective Non-Emergency Medical Transportation
Grateful Community Systems provides a cost-effective alternative to traditional non-emergency transportation. By streamlining logistics and using shared resources, we help individuals avoid the high costs of private transport or ambulance services for routine healthcare visits. Our affordable solutions reduce financial burdens on patients and caregivers, allowing them to focus on health and well-being without compromising quality or safety.
Reliable, Safe Transportation to Healthcare Services for All
We provide safe and reliable transportation to medical appointments and healthcare destinations, focusing on seniors, people with disabilities, and those without personal transport, ensuring equitable access to essential care.
Improving Health Outcomes within Maine
By focussing on non-emergency medical transportation, Grateful Community Systems works to enhance healthcare accessibility and promote preventative care. Together, we strive to create a healthier community where transportation is one less barrier to receiving vital medical attention.
The Process is Plain and Simple
Visit Our Website
All ride requests will be made through our website. We use HIPAA-compliant software to arrange pickups and drop offs.
Make A Request
Request a ride by navigating to our requests page and filling out the necessary information regarding your trip.
Get Ready for Your Trip
One of our team members will reach out to you to coordinate your trip and you will be at your destination in no time!
Fair Pricing for Compassionate Care
We believe in transparent, affordable rates for the safe and dependable transportation you deserve. Grateful Community Systems provides professional non-emergency medical transportation to clients without insurance coverage for trips starting in the Augusta, Maine area.
Base Rate (Pickup Fee)
$20.00 flat
Includes first 5 loaded miles
Mileage (Loaded Miles)
$3.00 per mile
Applies after the first 5 miles
Deadhead Miles
$1.50 per mile
From base to pickup or return to base if outside of Augusta
Wait Time
$0.75 per minute
Charged after 10-minute grace period
After-hours Surcharge
+$15.00 flat
Trips before 6.00 AM or after 8:00 PM
Wheelchair Assistance
+$15.00 flat
Includes securement and extra loading time
Example
Scenario
Trip: Augusta to Maine General Hospital
Mileage: 8 loaded miles
Wait: 15 minutes
Costs
Base rate: $20 (5 miles)
Extra miles: $9 (3 miles)
Wait time: $3.75 (5-minute wait)
Total
$32.72 (one way)
Note: No-show fee of $20 if canceled within 2 hours of pickup. Bundle packages available for frequent riders–please inquire.